Incidents | Lanelink Incidents reported on status page for Lanelink https://status.gobwlng.uk/ en Authentication Service recovered https://status.gobwlng.uk/ Sat, 11 Jul 2026 13:16:02 +0000 https://status.gobwlng.uk/#2a65dafee27bc6e731b9d1534831cecf6e4a48d90545cfa00fe448d7265fb0d7 Authentication Service recovered Users Service recovered https://status.gobwlng.uk/ Sat, 11 Jul 2026 13:14:29 +0000 https://status.gobwlng.uk/#6c0748110abbeb2b926460c7881523c5af9bdaced2c33c95dff9f383acaf87e1 Users Service recovered Dashboard recovered https://status.gobwlng.uk/ Sat, 11 Jul 2026 13:12:30 +0000 https://status.gobwlng.uk/#4c9d7fb9d3cbd815e5c189aefb6b897ff03ca55fc8610d23547011b6038286e9 Dashboard recovered Authentication Service went down https://status.gobwlng.uk/ Sat, 11 Jul 2026 13:10:05 +0000 https://status.gobwlng.uk/#2a65dafee27bc6e731b9d1534831cecf6e4a48d90545cfa00fe448d7265fb0d7 Authentication Service went down Dashboard went down https://status.gobwlng.uk/ Sat, 11 Jul 2026 13:09:35 +0000 https://status.gobwlng.uk/#4c9d7fb9d3cbd815e5c189aefb6b897ff03ca55fc8610d23547011b6038286e9 Dashboard went down Users Service went down https://status.gobwlng.uk/ Sat, 11 Jul 2026 13:08:26 +0000 https://status.gobwlng.uk/#6c0748110abbeb2b926460c7881523c5af9bdaced2c33c95dff9f383acaf87e1 Users Service went down Users Service recovered https://status.gobwlng.uk/ Sat, 11 Jul 2026 12:41:31 +0000 https://status.gobwlng.uk/#ba9546df1f6adb6d5009c870d02c50cfab15ff8597f3d63a680dd21238660ff0 Users Service recovered Authentication Service recovered https://status.gobwlng.uk/ Sat, 11 Jul 2026 12:40:00 +0000 https://status.gobwlng.uk/#d4304ad85d54d6fb1579cc65b9941491e49c228b7c87dfbb089a7eadf5358b9d Authentication Service recovered Dashboard recovered https://status.gobwlng.uk/ Sat, 11 Jul 2026 12:39:25 +0000 https://status.gobwlng.uk/#12565264ca3cfaa2e0e6739331a4fa7a0d4095e5ad708c9a95b2eb2323bd9a09 Dashboard recovered Authentication Service went down https://status.gobwlng.uk/ Sat, 11 Jul 2026 12:30:55 +0000 https://status.gobwlng.uk/#d4304ad85d54d6fb1579cc65b9941491e49c228b7c87dfbb089a7eadf5358b9d Authentication Service went down Dashboard went down https://status.gobwlng.uk/ Sat, 11 Jul 2026 12:30:30 +0000 https://status.gobwlng.uk/#12565264ca3cfaa2e0e6739331a4fa7a0d4095e5ad708c9a95b2eb2323bd9a09 Dashboard went down Users Service went down https://status.gobwlng.uk/ Sat, 11 Jul 2026 12:29:26 +0000 https://status.gobwlng.uk/#ba9546df1f6adb6d5009c870d02c50cfab15ff8597f3d63a680dd21238660ff0 Users Service went down Dashboard recovered https://status.gobwlng.uk/ Mon, 25 May 2026 17:30:31 +0000 https://status.gobwlng.uk/#a1a3e9a7b8e06a7b5c17abb33bf5d118498bd851ded4c0eab3a0b5621682b9b5 Dashboard recovered Dashboard went down https://status.gobwlng.uk/ Mon, 25 May 2026 17:27:25 +0000 https://status.gobwlng.uk/#a1a3e9a7b8e06a7b5c17abb33bf5d118498bd851ded4c0eab3a0b5621682b9b5 Dashboard went down Authentication Service recovered https://status.gobwlng.uk/ Fri, 22 May 2026 09:33:58 +0000 https://status.gobwlng.uk/#cc389372c6244004ace29439fa6c7301a26810b55b9e8cddadb4cc7f34334823 Authentication Service recovered Dashboard recovered https://status.gobwlng.uk/ Fri, 22 May 2026 09:33:30 +0000 https://status.gobwlng.uk/#1d8d99e74b75cc4bd68d7cf33a1911e951eb2a25824497c58589d8b3c2c008a4 Dashboard recovered Users Service recovered https://status.gobwlng.uk/ Fri, 22 May 2026 09:32:35 +0000 https://status.gobwlng.uk/#ba17ec839ab9f8f93235bfc8db46a6f56dcfe2561daf90c94ad0be9d5edbf3fd Users Service recovered Users Service went down https://status.gobwlng.uk/ Fri, 22 May 2026 09:11:30 +0000 https://status.gobwlng.uk/#ba17ec839ab9f8f93235bfc8db46a6f56dcfe2561daf90c94ad0be9d5edbf3fd Users Service went down Authentication Service went down https://status.gobwlng.uk/ Fri, 22 May 2026 09:09:59 +0000 https://status.gobwlng.uk/#cc389372c6244004ace29439fa6c7301a26810b55b9e8cddadb4cc7f34334823 Authentication Service went down Dashboard went down https://status.gobwlng.uk/ Fri, 22 May 2026 09:09:35 +0000 https://status.gobwlng.uk/#1d8d99e74b75cc4bd68d7cf33a1911e951eb2a25824497c58589d8b3c2c008a4 Dashboard went down Authentication Service recovered https://status.gobwlng.uk/ Thu, 21 May 2026 12:09:59 +0000 https://status.gobwlng.uk/#e164d088d149d00daa8e1edef66dee5d50c3b7c5bb67c424159c7d7aede41172 Authentication Service recovered Users Service recovered https://status.gobwlng.uk/ Thu, 21 May 2026 12:08:28 +0000 https://status.gobwlng.uk/#799f8aefc06536c9ab2c17fdf7487fc055fc852eba5d8386618d41a56239ac4c Users Service recovered Dashboard recovered https://status.gobwlng.uk/ Wed, 20 May 2026 17:03:33 +0000 https://status.gobwlng.uk/#20085972cc0adafc0a0f782fbf4efcaa7ad77d42a5e581f329e73514e0d51b3a Dashboard recovered Authentication Service went down https://status.gobwlng.uk/ Wed, 20 May 2026 15:58:11 +0000 https://status.gobwlng.uk/#e164d088d149d00daa8e1edef66dee5d50c3b7c5bb67c424159c7d7aede41172 Authentication Service went down Dashboard went down https://status.gobwlng.uk/ Wed, 20 May 2026 15:57:46 +0000 https://status.gobwlng.uk/#20085972cc0adafc0a0f782fbf4efcaa7ad77d42a5e581f329e73514e0d51b3a Dashboard went down Users Service went down https://status.gobwlng.uk/ Wed, 20 May 2026 15:56:33 +0000 https://status.gobwlng.uk/#799f8aefc06536c9ab2c17fdf7487fc055fc852eba5d8386618d41a56239ac4c Users Service went down K8's Update https://status.gobwlng.uk/incident/901683 Wed, 20 May 2026 12:00:37 -0000 https://status.gobwlng.uk/incident/901683#d9e818eef51bcdcf9c6ab23b896ebf940fdc67211c6e1b906f671f44d0273ee9 Inline with all of the current CVE's, K8's cluster and nodes were due an upgrade. With this in mind, we had a down time with the project and could run it. Took longer to get resolved due to a few systems needing updates. Dashboard is unavailable https://status.gobwlng.uk/incident/784728 Thu, 18 Dec 2025 20:00:00 -0000 https://status.gobwlng.uk/incident/784728#9d69fa9ed7a76fc4284c6a3853c33cbe813e13aa832973dfd5ceac9a3369be7d We seem to have managed to get the updated pool fully working again. We have changed nodes completly to handle the changes to the pool versions. Previous updates worked, but would cause daily drops, these have not happned in two days Dashboard is unavailable https://status.gobwlng.uk/incident/784728 Thu, 11 Dec 2025 22:30:00 -0000 https://status.gobwlng.uk/incident/784728#436e409f941e7c558690a25d90528e0eef7773659bd9ce7169b3d5f367aea429 We have identified the issue, spinning up an extra node to handle the RAM load. Dashboard is unavailable https://status.gobwlng.uk/incident/784728 Thu, 11 Dec 2025 12:30:00 -0000 https://status.gobwlng.uk/incident/784728#56187cf28820e276e2692687bace2f4b923cb0a9e36122a3e7887dd5c1734b54 We have noticed this may be due to a downgrade in pool node, with reduced RAM. This could be linked to the 10/12/2025 outage. Dashboard is unavailable https://status.gobwlng.uk/incident/784728 Thu, 11 Dec 2025 10:30:00 -0000 https://status.gobwlng.uk/incident/784728#be03d982edbf4a22a1853ccfdde3c26b96aba4eb74c0fc797f03772454d6d266 Post Scaleway auto pool upgrade, we have noticed issues with our cluster. Mainly affecting the Dashboard Instance Upgrades https://status.gobwlng.uk/incident/774259 Wed, 26 Nov 2025 00:00:08 -0000 https://status.gobwlng.uk/incident/774259#34b73b1093e4bbd06df9bd922e0696adb70f46475cc4c5304a50b9a9e8903353 We are upgrading out K8's version. Nodes might be down during the upgrade Internal cluster failure https://status.gobwlng.uk/incident/754596 Sun, 02 Nov 2025 11:13:00 -0000 https://status.gobwlng.uk/incident/754596#95d1ea3ae65d79526f2ea92ed5f86ae88992525730928439ae30c6dec82b1ed6 Complete the fixes, backfilled all migrations We are back, sorry for the inconvenience caused Internal cluster failure https://status.gobwlng.uk/incident/754596 Sat, 01 Nov 2025 17:24:00 -0000 https://status.gobwlng.uk/incident/754596#708d8d2197af61b0b9e1d08d791fbbd48eab2642bcac1cab007cb549706ffa1f Due to changes in a build step, the decision was made to bring a beta branch into production. This is soon to be up and running, some database migrations and data backfils are needed to run. Projected 1 hour to complete Internal cluster failure https://status.gobwlng.uk/incident/754596 Thu, 30 Oct 2025 14:57:00 -0000 https://status.gobwlng.uk/incident/754596#4222fb872434dc25344f47675435f266216ff58455f1ca3187e67c59446c3a3a Accounts API is back up and running. Dashboard should be back within the next 10-15 minutes Internal cluster failure https://status.gobwlng.uk/incident/754596 Thu, 30 Oct 2025 14:00:00 -0000 https://status.gobwlng.uk/incident/754596#34889b7c38a3b2659b78b07466e5dae3978f5f421ba0dfa6b190ce8a68177181 All services down due to unresolved updates within our cluster linked to bitnami. Helm charts were updated to handle the change to bitnamilegacy but were not implemented. During an K8s cluster update, when argocd span back up it propagated these changes, unbeknownst to us at the time the versions were not compaible with some dependencies. These have all been reciftied, and the images are being recreated to be re-deployed. Instance Upgrades https://status.gobwlng.uk/incident/583123 Sat, 24 May 2025 15:00:11 -0000 https://status.gobwlng.uk/incident/583123#e53b85c58204351cb9c7a285a6aed8caad14da3c76ed47349846bca5d2bd1414 Maintenance completed Instance Upgrades https://status.gobwlng.uk/incident/583123 Sat, 24 May 2025 14:00:11 -0000 https://status.gobwlng.uk/incident/583123#1468bddfe7dd43cab8332f23d7f0ed2f8ad56dd6a4e2cf4bac9efa5e81b29216 To prevent future losses of nodes due to insuficent memory, they will be upgraded. Doubling the current RAM and vCPU per node.